How To Open a Help Ticket

I’m an iSupport Representative.

What You Need to Know

If you need technical support, you can open a help ticket.

What You Need to Do

You can access iSupport and open a ticket a couple of ways

  1. Go to one of the following:
      • Search for "open help ticket" in the search box at the top of the page
      • Select the "Open a Help ticket" tile
  2. Enter your first and last name, 91³Ô¹Ï email address, then click Continue.
  3. Describe in detail what you need help with in the Description field and add a brief summary in the Reason field.
  4. Click Save.

Additional Resources

For step-by-step instructions with visuals, view How to Submit a Ticket Request [pdf].

Support: Need Help or Have Questions

If you have any questions regarding your ticket request, please contact the IT Service Desk.